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Switching Your Language Preference at RBC Direct Investing is Easy
Written by The Inspired Investor Team | Published on July 19, 2023
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You might recall selecting a preferred language (English or French) when you first opened your account with RBC Direct Investing. Your choice helped us determine in which language to send you correspondence, including mailings, emails and statements.
But what if you decide to change your communication preference? We can take care of that! Simply send us a secure message or call us at 1-800-769-2560 and we'll make the switch.
Here's how you send us a secure message:
- Sign into RBC Direct Investing and go to the Profile Icon at top right of your page
- Click on Message Centre
- Find the Send Secure Email link, click on it and select RBC Direct Investing from the dropdown menu. Complete your message and click Send. We'll get back to you in about two business days.
You can also change the language you see on the RBC Direct Investing site at www.rbcdirectinvesting.com. Click the Canadian flag at the top and select your desired language from the dropdown menu. Once redirected to the site page of your choice, sign in.
We’ve introduced new language options to our Trading Dashboard!
You can now choose between English, French, Traditional Chinese, or Simplified Chinese.
To change your language on the Trading Dashboard, follow these steps:
- Navigate to the top left corner of the dashboard, where you’ll find the navigation menu represented by three horizontal lines (also called a hamburger icon).
- Click on “Settings,” then “General".
- Under “Language,” click on the dropdown menu and choose your preferred language.
Have investing needs and require assistance?
Our Investment Services Representatives are available to assist you in four languages: English, French, Cantonese and Mandarin. You'll find contact information and more on our Help page, which features popular topics and answers to your questions. Read it here in English and French, or find Help on your site menu.
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RBC Direct Investing Inc. and Royal Bank of Canada are separate corporate entities which are affiliated. RBC Direct Investing Inc. is a wholly owned subsidiary of Royal Bank of Canada and is a Member of the Canadian Investment Regulatory Organization and the Canadian Investor Protection Fund. Royal Bank of Canada and certain of its issuers are related to RBC Direct Investing Inc. RBC Direct Investing Inc. does not provide investment advice or recommendations regarding the purchase or sale of any securities. Investors are responsible for their own investment decisions. RBC Direct Investing is a business name used by RBC Direct Investing Inc. ® / ™ Trademark(s) of Royal Bank of Canada. RBC and Royal Bank are registered trademarks of Royal Bank of Canada. Used under licence.© Royal Bank of Canada 2024.
Any information, opinions or views provided in this document, including hyperlinks to the RBC Direct Investing Inc. website or the websites of its affiliates or third parties, are for your general information only, and are not intended to provide legal, investment, financial, accounting, tax or other professional advice. While information presented is believed to be factual and current, its accuracy is not guaranteed and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the author(s) as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by RBC Direct Investing Inc. or its affiliates. You should consult with your advisor before taking any action based upon the information contained in this document.
Furthermore, the products, services and securities referred to in this publication are only available in Canada and other jurisdictions where they may be legally offered for sale. Information available on the RBC Direct Investing website is intended for access by residents of Canada only, and should not be accessed from any jurisdiction outside Canada.
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